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Terms of Use

Draft placeholder — last updated [DATE]. This page must be reviewed by a qualified lawyer before this site goes live, and the governing entity/jurisdiction confirmed.

Acceptance of these terms

By using this website or submitting a request, you agree to these Terms of Use. If you do not agree, please do not use the website.

Submitting a request

Submitting a request through this website is an enquiry, not an accepted order. MIDMEN reviews every request and will contact you with the next step. A request is only confirmed for execution once MIDMEN has accepted it and, where applicable, you have approved a quotation and completed payment.

Quotations

Where a quotation is provided, it is valid for the period stated at the time. Prices may change if the scope of the request changes. You approve the quotation before any paid execution begins.

Third-party providers

MIDMEN is an execution coordinator and customer-service layer. Some tasks may be completed by MIDMEN personnel and others through approved third-party providers. MIDMEN takes reasonable care in selecting providers but does not guarantee the acts or omissions of independent third parties beyond what is legally required.

Payment, refunds, cancellations

Payment is processed through an approved, licensed payment provider. Refund and cancellation terms will be communicated at the time of quotation/approval and may vary by service type. [Insert final refund/cancellation/chargeback policy after legal review.]

Your responsibilities

  • Provide accurate, complete information for your request.
  • Only submit lawful requests. MIDMEN may decline requests that are unlawful, unsafe or outside its operating scope.
  • Keep your contact details up to date so MIDMEN can reach you about your request.

Restricted / prohibited requests

MIDMEN does not accept requests involving illegal activity, services that require a licensed professional MIDMEN is not authorised to provide, or requests that pose an unreasonable safety or legal risk.

Liability

[To be finalised after legal review — liability limitations, complaints process and dispute resolution appropriate to the operating jurisdiction.]

Governing law

[Governing entity and jurisdiction to be confirmed after legal/registration review.]

Contact

Questions about these terms can be sent to hello@midmen.co.